How long does it take to process and ship my order?
All orders are processed within 1-3 business days (excluding weekends and holidays).
After order processing, it can take upto 8 to 15 working days to ship at your doorsteps depending on your location and customs.
Are the products on Mohonjo.com authentic?
Yes, we only partner with verified suppliers. The products we list are authentic and as described. However, it's important to note that we offer unique, trend-focused items, and the pictures are meant to represent the product accurately.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, MasterCard, American Express), Shop pay, and other secure payment gateways.
Can I cancel or change my order after it's been placed?
We strive to process orders quickly. If you need to cancel or change your order, please contact us immediately at support@mohonjo.com with your order number.
We will try our best to accommodate your request if the order has not yet been processed for shipping.
How can I contact customer service?
The best way to reach us is via email at support@mohonjo.com We aim to respond to all inquiries within 24-48 hours during business days.
